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Kin online Services?


PROLINK provided advice to Kinesiologists on the question of them providing online services. Prolink can confirm to the CKA/ACK affiliates and the leaders of the PKAs that a member is covered under the CKA insurance program if a member in one province provides advice and services over the Internet or telephone to patients in another province.  The CKA E&O and CGL policy covers members practicing anywhere in Canada.  The complicating issue is related to the scope of practice and registration with the regulatory body in a province.  The province where the patient resides typically determines the scope of practice that must be followed. 

CKA members need to be careful when providing professional services that are reimbursed / paid for by a health insurer if the member is not registered to practice in the province where the patient receiving their services resides.  There is a possibility that the health insurer will not pay for their services rendered to a patient if the Kin is not registered with the regulatory body in the province where the patient received the service.  The health insurer could then also consider issuing a complaint against the Kin in the province where they are registered to practice resulting in a disciplinary investigation against the Kin.  It is always more complicated when services are rendered across provincial borders using the Internet or telephone